FAQ
What size should I get for t-shirts?
S: 157 cm – 168 cm
M: 169 cm – 176 cm
L: 177 cm – 184 cm
XL: 185 cm – 190 cm+
If you like a looser fit, size up.
If you’re between sizes, choose based on your preference: fitted or oversized.
M: 169 cm – 176 cm
L: 177 cm – 184 cm
XL: 185 cm – 190 cm+
If you like a looser fit, size up.
If you’re between sizes, choose based on your preference: fitted or oversized.
How do I take care of my t-shirt?
– Wash cold, inside out
– Air dry recommended
– No bleach / No high heat tumble dry
– Do not wash white tees with dark or colored clothes
– Air dry recommended
– No bleach / No high heat tumble dry
– Do not wash white tees with dark or colored clothes
Will I receive an invoice?
Yes, an order confirmation email with all details is sent immediately after your purchase.
What are the shipping times?
Canada: 2 to 7 business days depending on your region.
International: 9 to 16 business days on average (may vary by country).
International: 9 to 16 business days on average (may vary by country).
Which carriers do you use?
All orders are shipped via Canada Post or Purolator, with standard or express options.
A tracking number is provided based on the shipping method selected.
A tracking number is provided based on the shipping method selected.
Are there any extra fees for international orders?
International shipping rates are automatically calculated at checkout based on your country and order weight.
Rates may be higher if you’re located outside North America.
Rates may be higher if you’re located outside North America.
Will I have to pay customs or import fees?
Some countries charge import taxes or customs fees.
These are the customer’s responsibility and not included in your order total.
Overwave is not liable for any additional charges.
These are the customer’s responsibility and not included in your order total.
Overwave is not liable for any additional charges.
How much is shipping?
Shipping fees are automatically calculated at checkout based on:
– Your location
– Order weight
– Shipping method (standard or express)
– Your location
– Order weight
– Shipping method (standard or express)
When will my order ship?
All orders are processed and shipped within 1–2 business days after payment.
Where is the brand based?
Overwave is based in Montreal, Quebec, CANADA.
How can I contact you?
You can reach us at:
Email: overwave.brand@gmail.com
Instagram: @overwave.ca
We usually reply quickly.
Email: overwave.brand@gmail.com
Instagram: @overwave.ca
We usually reply quickly.
Can I return or exchange an item?
Yes. You can request a return or exchange within 7 days of receiving your order.
Conditions for returns:
– Item must be unworn, unwashed, and in perfect condition
– Must be returned in original packaging
– Tags must still be attached
To initiate a return, email us at overwave.brand@gmail.com with:
– Your order number
– The reason for the return or exchange
Return shipping is at the customer’s expense unless we made a mistake (e.g. wrong item sent).
Conditions for returns:
– Item must be unworn, unwashed, and in perfect condition
– Must be returned in original packaging
– Tags must still be attached
To initiate a return, email us at overwave.brand@gmail.com with:
– Your order number
– The reason for the return or exchange
Return shipping is at the customer’s expense unless we made a mistake (e.g. wrong item sent).